ChocoMug is built around comfort and quality — and we want you to feel confident every step of the way. From secure payment to order updates and reliable support, we keep things simple, transparent, and customer-first.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is free on all orders. There are no extra delivery fees at checkout — the price you see is the price you pay.
